For customers from the EU, please fill out the following form to submit your withdrawal request. If you have any further questions about this process, you are welcome to contact our customer service team here. And you can check the return policy here.
Please note:
- Rights available under the EU Right of Withdrawal may differ from those available under our standard Return Policy.
- Under EU Directive /2, the refund for a legal withdrawal include the original outbound shipping cost
- Customers are responsible for return shipping costs when exercising their EU Right of Withdrawal.
