Our Conscious Commitments for 2027
We've always tried to do things a little more mindfully ~ in a way that honours both people and the earth. For the past ten years, we've been working in small batches with natural fibres, developing personal relationships with our makers in Bali, and designing timeless pieces that we hope will stay with women for many seasons of their lives.
Small, considered choices can make a real difference, but we know there's still a lot we can improve. Guided by the feedback you shared in our community survey earlier this year, we've been working behind the scenes to build a shared responsibility strategy that turns your feedback into action. In 2027, we're starting with the details ~ measuring our impact and building the systems needed to support meaningful, long-term change, so our future targets are grounded in real data.
Below you will find our 2027 Conscious Commitments. Our goals sit under three pillars: Our Earth, Our People and Our Impact. They build on what we've always valued and form part of our journey towards B Corp certification. Over the next year, we will share our progress with you, and publish our first Impact Report in March 2028.
In the spirit of valuing progress over perfection, here's where we are, and here's where we're going next ♡
We work with a variety of natural and plant-based fibres, including organic cotton, plant viscose, and OEKO-TEX® STANDARD 100 certified materials. We also produce in small batches to avoid overproduction and waste, and design pieces to outlast trends, so they stay in your wardrobe for longer. These choices shape how we work, but we know there is more to understand about our environmental impact.
In 2027, we're focusing on measuring our packaging, fibres, emissions, waste, energy and water more consistently, so we can set informed, achievable targets for the future.
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We want to better understand the packaging we use across our business and identify opportunities to reduce unnecessary materials and single-use plastics.
- Audit 100% of our packaging across stores, warehouses and freight, and set reduction targets from that baseline.
- Move 100% of our customer packaging to recycled-content materials.
- Cut single-use plastics and cartons between our warehouse and stores by at least 30%.
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We want to build a clearer picture of the fibres we use and continue moving towards more certified, organic and traceable materials.
- Record the fibre makeup of 100% of the pieces we produce.
- Raise the share of certified, organic and traceable fibres by 10 percentage points.
- Publish our baseline and results in our first Impact Report.
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Understanding our emissions is an important first step towards reducing them.
- Measure our greenhouse gas emissions across travel, freight and materials.
- Publish a climate action plan with reduction targets based on that baseline.
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We want to better understand how we use resources across our operations, and where we can reduce waste.
- Track waste, energy and water every month at all our warehouses and offices in Bali and Australia.
- Set a waste reduction target for every site.
- Complete a water-risk assessment for our warehouse sites in Bali and Australia.
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We want to bring the same considered approach to the way we operate our stores, from energy use and waste to the materials used in our spaces.
- Track waste every month in all stores, trace 100% of waste streams to where they end up, and publish a target for keeping store waste out of landfill.
- Track electricity every month in all stores, with 100% LED lighting and a daily switch-off routine.
- Apply our fit-out guidelines, prioritising reclaimed, recycled, local and modular materials, to 100% of new stores and refurbishments.
We produce locally in Bali, allowing us to visit our makers regularly and work closely with them. Our relationships with our makers are built on trust, honesty and respect, and many of them have been with us since the beginning.
Fair working conditions, safe spaces, and supporting skilled craftsmanship are important to us. We want to strengthen these foundations by creating clearer standards, listening to feedback, and ensuring our values are reflected in the way we work every day.
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We want to strengthen the relationships we have with our makers by building a shared understanding of responsible working conditions, developed together rather than imposed.
- Map 100% of our Tier 1 partners, the workshops that make our finished pieces.
- Develop our Supplier Code of Conduct with 100% of our Tier 1 partners, using their feedback, and publish it.
- Have 100% of our Tier 1 partners sign the Code of Conduct.
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We want to ensure the information we share with our community is honest, transparent and supported by evidence.
- Review 100% of the fabric claims on our website and product pages.
- Publish a responsible marketing policy.
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We want to create a workplace where people feel heard, supported and empowered to share their feedback.
- Publish a grievance procedure anyone can use.
- Run our staff culture survey and share a written improvement plan with at least three actions.
- Report back to our team every quarter on the impact that their feedback has had.
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We want to give our teams the knowledge and confidence to speak openly and accurately about the materials we use and our responsibility efforts.
- Provide fabric and sustainability training to 100% of our store team and all new hires within their first month.
- Have a sustainability champion in all stores.
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We want to better understand and support the people who make up Indigo Luna, creating a more inclusive and supportive workplace across Bali and Australia.
- Complete workforce data across all of our sites in Bali and Australia.
- Introduce enhanced parental leave for our teams in Bali and Australia.
Giving and community support have long been part of how we work. In 2026, we supported The Returning and Bumi Sehat, with more to come through the end of year. We also support a community sewing programme run by one of our makers in north Bali.
These relationships reflect our belief in the importance of giving back. As we grow, we want to bring more structure and transparency to our giving, so we can better understand and share the difference it makes.
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We want to build a more considered and consistent approach to giving, focused on meaningful, long-term relationships and transparent reporting.
- Publish a giving framework covering what we support, how we choose partners and how much we commit.
- Build long-term partnerships with at least two named partners, one of them within our supply chain.
- Publish our first giving report, showing what we gave, who benefited and what changed.
These goals are a starting point, not an endpoint.
2027 is about putting the foundations in place to make responsibility part of our everyday decisions, supported by clearer information, stronger systems and shared accountability across our team.
We know we won't have every answer straight away, and we expect to learn and adapt as we go.
In the meantime, we're grateful that you're here on this journey with us ~ sharing your feedback, asking questions, and inspiring us to get more intentional every day ♡