Partnerships Strategy & Management

• Develop and own the global partnerships strategy across brand collaborations,  influencers, affiliates, ambassadors, and creators 
• Identify, pitch, and secure aligned partners that elevate brand perception and  introduce Indigo Luna to new, relevant audiences
• Build long-term, values-aligned relationships with creators, talent, brands, and  community leaders
• Lead negotiations with talent, agents, and partner brands, including fees,  deliverables, usage rights, and exclusivity 
• Draft, review, and manage contracts, ensuring clarity, compliance, and mutual value
• Oversee the full lifecycle of partnerships, from ideation and briefing through  execution, reporting, and post-campaign analysis 
• Ensure partnerships drive measurable outcomes across brand awareness,  engagement, trust, and sales

Events Strategy & Execution

• Strategise, plan, and execute events of all scales, including brand activations,  community gatherings, retreats, pop-ups, launches, and partner-led events
• Manage end-to-end event execution, including concept development, budgets,  logistics, timelines, vendors, talent, and on-the-ground coordination  
• Collaborate with brand, social, and retail teams to ensure cohesive storytelling and  amplification 
• Ensure all events feel intentional, immersive, and aligned with Indigo Luna’s brand  ethos

Leadership & Team Management 

• Lead, mentor, and develop a team of 2–3 Partnerships & Events Assistants
• Delegate effectively while maintaining oversight of quality, timelines, and brand  alignment 
• Create clear processes, workflows, and best practices for partnerships and events
• Foster a collaborative, organised, and high-performing team culture

Cross-Functional Collaboration & Reporting

• Work closely with marketing, e-commerce, creative and retail teams to align  partnerships with wider business goals  
• Track performance, ROI, and key learnings across partnerships and events
• Present insights, recommendations, and strategy updates to senior stakeholders

• 5+ years’ experience in partnerships, influencer marketing, brand collaborations, or  events, ideally within fashion, lifestyle, wellness, or purpose-led brands  
• Proven experience managing large-scale, high-profile partnerships and events from  concept to execution  
• Confident negotiator with experience working directly with talent, agents, and senior  brand partners
• Strong understanding of contracts, deliverables, timelines, and usage rights
• Strategic thinker with a strong creative instinct and exceptional attention to detail
• Experienced people manager who enjoys leading and developing others
• Highly organised, proactive, and comfortable managing multiple projects  simultaneously 
• Deep appreciation for Indigo Luna’s values around sustainability, mindfulness, and  conscious living 

• Join a warm, thoughtful team committed to conscious creation and mindful growth. 
• Work with a brand that values integrity, artistry, femininity, and emotional  connection. 
• Creative autonomy and space to experiment, explore, and shape our social voice.
• Flexible work environment
• Opportunity to play a key role in defining the future of Indigo Luna’s digital  presence and storytelling. 

About The Brand:

• At Indigo Luna, our foundation is Connection—to our community, to the Earth, and to the  self. We are a place where women feel inspired, seen, and understood, and can reconnect  with nature and their own right to be soft and live fully. Every decision we make is rooted in  deep intention. 

Our Mission:

• Indigo Luna creates sustainable fashion that honours and empowers the diverse female  form. We craft timeless designs with intention and care, using eco-friendly materials and  ethical production practices. Our philosophy, "Buy Less, Choose Well, Make it Last,"  underpins our slow fashion approach. 

We are a values-led company. The ideal candidate will live and breathe these principles:

• Integrity: Being honest in our practices and communications. 
• Responsibility: Always prioritising people and planet over profit.  
• Empathy: Working as one team and treating all people with respect.  
• Innovation: Continuously seeking better ways of working and growing.
• Growth & Wellbeing: Investing in personal development and fostering a healthy  work-life balance. 

• If you are a highly capable professional who is ready to translate your intention into  meaningful work within a purpose-led organisation, we encourage you to apply. Please submit the following to careers@indigoluna.store.
• 1. Your current CV/Resume.
• 2. A Cover Letter detailing your experience and why you are the perfect fit for this role  and our brand values.

Content Creation & Development 

• Concept, script, film, and edit platform specific video content, with a strong focus  on authenticity, trends, movement, and emotion. 
• Create Instagram carousels, Reels, TikToks, and other platform-native formats  with a refined visual and storytelling sensibility.
• Develop and execute monthly, cross-platform content calendars across TikTok,  Instagram, YouTube, Pinterest, Substack, and other emerging platforms.  
• Support brand shoots by assisting with creative direction, storyboarding, styling,  talent coordination, and on-set guidance to ensure social-first outputs. 
• Edit short-form content with a strong eye for pacing, mood, sound, aesthetics,  and brand tone, ensuring everything feels calm, inspiring, feminine, and  connected. 

Social Strategy, Culture & Growth 

• Live deeply inside social culture, consistently researching, analysing, and tracking  emerging trends, aesthetics, formats, niches, and creator communities. 
• Adapt trends thoughtfully and creatively so they feel aligned with Indigo Luna’s  values and visual identity, rather than reactive or gimmicky.  
• Implement social strategies that grow brand awareness, engagement, and  community while maintaining a strong emotional and visual brand presence. 
• Manage daily posting, scheduling, community engagement, and conversations with  care and intention
• Collaborate closely with the Brand, Influencer, and E-Commerce teams to ensure  cohesion across campaigns, launches, and seasonal storytelling. 

Paid Social Content 

• Create and adapt organic-feeling, high-performing content specifically designed for  paid ads across TikTok, Meta, YouTube + more. 
• Work with performance marketing partners to A/B test creatives, iterate on  formats, and identify what resonates both emotionally and commercially.  
• Understand how strong organic storytelling translates into high-performing paid  content.

Analytics, Insights & Creative Optimisation

• Track KPIs and deliver monthly performance and insights reports with clear creative  and strategic recommendations. 
• Use analytics, social listening, and cultural insights to continuously refine content,  balancing performance with brand feeling. 
• Measure success not only through numbers, but through the elevation of Indigo  Luna’s emotional, visual, and cultural presence on social. 

• 2 – 4 years’ experience in social media, digital content, or creative marketing roles. 
• Deeply immersed in social media culture, you genuinely love scrolling,  researching, analysing trends, and discovering new creators and niches.  
• A natural visual storyteller with refined taste and a strong understanding of  aesthetics, mood, and emotion. 
• Highly fluent in TikTok culture, trends, editing styles, sounds, storytelling formats,  and creator communities. 
• Confident creating content end-to-end: filming, editing, writing captions, and  shaping narratives yourself.
• Comfortable being both behind and in front of the camera when needed. 
• Strong understanding of how organic content supports paid social  performance. 
• Organised, proactive, curious, and excited to test, experiment, and evolve  creatively.
• Deeply aligned with Indigo Luna’s values, tone, and visual world. 

• Join a warm, thoughtful team committed to conscious creation and mindful growth. 
• Work with a brand that values integrity, artistry, femininity, and emotional  connection. 
• Creative autonomy and space to experiment, explore, and shape our social voice.
• Flexible work environment
• Opportunity to play a key role in defining the future of Indigo Luna’s digital  presence and storytelling. 

About The Brand:

• At Indigo Luna, our foundation is Connection—to our community, to the Earth, and to the  self. We are a place where women feel inspired, seen, and understood, and can reconnect  with nature and their own right to be soft and live fully. Every decision we make is rooted in  deep intention. 

Our Mission:

• Indigo Luna creates sustainable fashion that honours and empowers the diverse female  form. We craft timeless designs with intention and care, using eco-friendly materials and  ethical production practices. Our philosophy, "Buy Less, Choose Well, Make it Last,"  underpins our slow fashion approach. 

We are a values-led company. The ideal candidate will live and breathe these principles:

• Integrity: Being honest in our practices and communications. 
• Responsibility: Always prioritising people and planet over profit.  
• Empathy: Working as one team and treating all people with respect.  
• Innovation: Continuously seeking better ways of working and growing.
• Growth & Wellbeing: Investing in personal development and fostering a healthy work-life balance. 

• If this role excites you, we’d love to see your portfolio, TikTok or Instagram work samples,  or anything that showcases your creative eye, visual taste, and love for social storytelling.  Apply now and help us bring the Indigo Luna world to life, one story at a time. 
• 1. Your current CV/Resume.
• 2. A Cover Letter detailing your experience and why you are the perfect fit for this role  and our brand values.

Department Leadership & Strategic Management

• Act as Head of the Design Department, owning its performance, structure and evolution.
• Own departmental budget, resource planning and capacity management.
• Lead, develop and performance-manage the Design team in partnership with HR.
• Play a key role in hiring, onboarding and structuring the future Design organisation.
• Establish clear KPIs and operating rhythms for the department.
• Enable the Creative Lead (Senior Fashion Designer) to operate with maximum creative focus by shielding them from operational bottlenecks.

Sourcing & Fabric Strategy

• Lead the raw material and fabric strategy in close collaboration with the Supply Chain team.
• Secure sustainable fabrics (e.g. Linen, Organic Cotton, Bamboo) aligned with Indigo Luna’s sustainability commitments and aesthetic.
• Support the Supply Chain in the pricing negotiation, MOQs and lead times ahead of the design phase to protect margins and feasibility.
• Balance sustainability, quality, cost and availability in all sourcing decisions.

Merchandising, Line Planning & Commercial Alignment

• Translate company financial and strategic goals into clear Line Plans (SKU count, categorymix, margin targets).
• Provide the Creative team with strong commercial frameworks to ensure collections are viable and scalable.
• Partner closely with Finance, Buying and Sales to ensure product strategy aligns with demand, margin and growth targets.

Critical Path Ownership & Execution Excellence

• Ensure that all milestones are met on time, flagging and resolving risks proactively.
• Act as final operational decision-maker on timelines, feasibility and prioritisation.
• Ensure smooth handover between Design, Development, Production and Supply Chain.

Product Integrity & Technical Authority

• Use your technical design expertise to review fittings, samples and final products.
• Ensure fit, construction and quality meet Indigo Luna standards before final approval.
• Act as technical authority in conversations with factories, pattern makers and suppliers.
• Safeguard product consistency and craftsmanship across collections.

• 7+ years of experience in the Fashion Industry, with at least 2 years in a Design Manager, Head of Design or similar leadership role.
• Proven experience in fabric sourcing.
• Strong technical background in garment construction, pattern making and fittings.
• Demonstrated experience managing product timelines and critical paths.
• Strong commercial acumen.
• Operational mindset with strong Excel and PLM proficiency.
• Excellent cross-functional communication and leadership skills.
• Fluent in English (other languages a plus).

• You are a product and operations leader who understands that great design only becomes powerful when it is executable, profitable and scalable.
• Strategic & Structured: You bring clarity and direction to complex product environments.
• Technically Fluent: You deeply understand garment construction, fit and quality.
• Commercially Minded: You naturally consider margin, lead times and scalability in design decisions.
• Bridge Builder: You thrive in cross-functional environments connecting creative, commercial and operational teams.
• Sustainability-Driven: You are genuinely committed to responsible fashion and ethical production.
• People Leader: You lead with clarity, accountability and emotional intelligence.
• Agile & Resilient: You adapt easily in a fast-growing, evolving brand.

• Join a warm, thoughtful team committed to conscious creation and mindful growth. 
• Work with a brand that values integrity, artistry, femininity, and emotional  connection. 

About The Brand:

• At Indigo Luna, our foundation is Connection—to our community, to the Earth, and to the  self. We are a place where women feel inspired, seen, and understood, and can reconnect  with nature and their own right to be soft and live fully. Every decision we make is rooted in  deep intention. 

Our Mission:

• Indigo Luna creates sustainable fashion that honours and empowers the diverse female  form. We craft timeless designs with intention and care, using eco-friendly materials and  ethical production practices. Our philosophy, "Buy Less, Choose Well, Make it Last,"  underpins our slow fashion approach. 

We are a values-led company. The ideal candidate will live and breathe these principles:

• Integrity: Being honest in our practices and communications. 
• Responsibility: Always prioritising people and planet over profit.  
• Empathy: Working as one team and treating all people with respect.  
• Innovation: Continuously seeking better ways of working and growing.
• Growth & Wellbeing: Investing in personal development and fostering a healthy  work-life balance. 

• This is a good opportunity to join a purpose-driven brand and play a key role in shaping Indigo Luna’s next phase of growth. If you are a values-led finance leader with a passion for sustainability and a desire to contribute to a global, conscious brand, we would love to hear from you.

Creative Direction & Aesthetic Leadership

• Lead the aesthetic direction across Yoga, Clothing, Intimates and Knitwear categories.
• Own the creative interpretation of Indigo Luna’s brand DNA into seasonal collections.
• Ensure a cohesive, natural, soft and feminine aesthetic aligned with our slow-fashion ethos.
• Continuously evolve the brand’s creative expression while staying true to its core identity.

Collection Design & Product Creation

• Translate the Line Plan into beautifully designed products that are both inspiring and commercially relevant.
• Produce high-quality hand sketches, CADs and mood boards.
• Select fabrics, define colour palettes and create initial technical packages for the Product Development team.

Fittings, Silhouette & Product Feel

• Lead fitting sessions with a focus on silhouette, drape, movement and overall product feel.
• Ensure garments move and fit exactly as envisioned from a creative standpoint.
• Partner closely with Product Development to refine designs without compromising aesthetic intent.

Innovation & Trend Research

• Research sustainable fashion trends, materials and silhouettes.
• Bring fresh, relevant ideas that push Indigo Luna forward while respecting its identity.
• Explore new product categories, techniques and inspirations aligned with conscious fashion.

Creative Mentorship & Brand “Taste”

• Mentor the technical and junior design team on design principles, aesthetic standards and brand “taste”.
• Safeguard creative consistency across all stages of development.
• Foster a strong creative culture within the Design team.

Cross-Functional Collaboration

• Work closely with the Design Manager to align creative vision with operational and commercial frameworks.
• Collaborate with Marketing on product storytelling, campaigns and photoshoots from a creative perspective.
• Act as a creative ambassador for Indigo Luna across internal teams.

You are a deeply creative, brand-driven designer with a refined aesthetic and strong technical grounding.

• Highly Creative: You bring emotion, beauty and intention into every design.
• Brand-Led: You naturally design with a strong sense of identity and coherence.
• Technically Fluent: You understand garment construction and fabric limitations.
• Commercially Aware: You create with both beauty and feasibility in mind.
• Sustainability-Driven: You are motivated by responsible fashion and conscious production.
• Collaborative: You work well within structured frameworks and cross-functional teams.
• Adaptable: You thrive in an evolving, growing brand environment.

• 5+ years of experience in Fashion Design, preferably in Women’s Apparel, Swimwear or Activewear.
• A strong portfolio demonstrating a natural, soft, feminine and grounded aesthetic aligned with Indigo Luna.
• Exceptional sketching skills (hand or digital).
• Strong understanding of garment construction and fabric behaviour.
• High proficiency in Adobe Creative Suite (Illustrator, Photoshop).
• Experience working with sustainable materials is a strong plus.
• Experience working with Indonesian manufacturers is a significant advantage.
• Fluent in English.

• Join a warm, thoughtful team committed to conscious creation and mindful growth. 
• Work with a brand that values integrity, artistry, femininity, and emotional  connection. 

About The Brand:

• At Indigo Luna, our foundation is Connection—to our community, to the Earth, and to the  self. We are a place where women feel inspired, seen, and understood, and can reconnect  with nature and their own right to be soft and live fully. Every decision we make is rooted in  deep intention. 

Our Mission:

• Indigo Luna creates sustainable fashion that honours and empowers the diverse female  form. We craft timeless designs with intention and care, using eco-friendly materials and  ethical production practices. Our philosophy, "Buy Less, Choose Well, Make it Last,"  underpins our slow fashion approach. 

We are a values-led company. The ideal candidate will live and breathe these principles:

• Integrity: Being honest in our practices and communications. 
• Responsibility: Always prioritising people and planet over profit.  
• Empathy: Working as one team and treating all people with respect.  
• Innovation: Continuously seeking better ways of working and growing.
• Growth & Wellbeing: Investing in personal development and fostering a healthy work-life balance. 

• This is a rare opportunity to focus purely on creative excellence within a purpose-driven fashion brand. If you are a designer who wants to create beautiful, sustainable collections with depth, soul and commercial relevance, Indigo Luna offers the platform to truly express your craft.

WhatsApp Customer Service

• Manage all incoming customer enquiries via WhatsApp Business, responding within agreed timeframes (target: within 1 hour during business hours).
• Handle product enquiries, order tracking, sizing guidance, returns and exchanges, delivery questions, and general support in both English and Indonesian — serving local Bali customers and international visitors alike. Where needed, handle WhatsApp voice calls for situations that require a more personal touch or faster resolution.
• Maintain a warm, helpful, and brand-aligned tone in all WhatsApp interactions.
• Support the WhatsApp Broadcast Channel by assisting with customer engagement content, campaign announcements, product launches, and community updates. 
• Track common questions and recurring themes from WhatsApp conversations to identify opportunities for improved FAQs, self-service resources, and process improvements.

Online Customer Support (Gorgias)

• Assist with global customer service ticket volume through the Gorgias helpdesk platform, covering email, live chat, and social media enquiries.
• Respond to customer enquiries with accurate product knowledge, order information, and shipping details.
• Escalate complex or sensitive issues to the Customer Experience Manager as needed.
• Use Gorgias macros and automation tools effectively to maintain efficiency without sacrificing personalisation.
• Contribute to maintaining and improving Gorgias macros, tags, and workflows.

Store Team Collaboration

• Work closely with the Bali retail store teams to ensure a seamless customer experience across online and in-store channels. 
• Act as the bridge between online customer feedback and the in-store experience, sharing insights and customer sentiment with store staff.
• Support store teams with customer queries that span both online and offline (e.g., click-and-collect, in-store returns for online orders, in store faulty purchases).
• Assist with training store staff on customer service best practices and brand voice alignment.

Customer Experience Improvement

• Identify recurring customer pain points and suggest practical improvements to processes, templates, or communication flows.
• Support the rollout of new customer service initiatives, including WhatsApp Broadcast campaigns and customer engagement strategies.
• Help maintain and update customer-facing content such as FAQ pages, auto-responses, and template messages.
• Monitor and report on key customer service metrics (response time, resolution time, customer satisfaction) on a weekly basis.

Brand & Product Knowledge

• Maintain up-to-date knowledge of all Indigo Luna products, collections, materials, and sizing across both current and upcoming ranges.
• Attend new product presentation meetings and provide customer service perspective and feedback.
• Understand and express the Indigo Luna brand voice and values in every customer interaction — warm, genuine, and never salesy. 

Essential

• Fluent in Bahasa Indonesia (native or near-native) and strong written and spoken English.
• Previous experience in a customer service or customer-facing role (minimum 1 year).
• Excellent written communication skills — warm, clear, and professional. 
• Comfortable using digital tools and platforms (experience with helpdesk software is a plus).
• Strong problem-solving and decision-making abilities.
• Ability to remain calm and professional, especially during busy periods. 
• Strong attention to detail and ability to manage multiple conversations simultaneously. 
• Based in Bali with the ability to work from the Indigo Luna office. 
• A genuine interest in customer experience, sustainable fashion, or wellness. 

Desirable

• Experience with Gorgias, Shopify, or similar e-commerce platforms.
• Experience managing WhatsApp Business or similar messaging channels for a brand.
• Understanding of the sustainable fashion or yoga/wellness space.
• Experience working in or with retail store environments.
• Familiarity with Klaviyo, Loop Returns, or other e-commerce customer tools.

• Join a warm, thoughtful team committed to conscious creation and mindful growth. 
• Work with a brand that values integrity, artistry, femininity, and emotional  connection. 

About The Brand:

• At Indigo Luna, our foundation is Connection—to our community, to the Earth, and to the  self. We are a place where women feel inspired, seen, and understood, and can reconnect  with nature and their own right to be soft and live fully. We believe in intention over volume. In connection over transaction. If that sounds like the kind of place you want to be, we would love to hear from you.

Our Mission:

• Indigo Luna creates sustainable fashion that honours and empowers the diverse female  form. We craft timeless designs with intention and care, using eco-friendly materials and  ethical production practices. Our philosophy, "Buy Less, Choose Well, Make it Last,"  underpins our slow fashion approach. 

We are a values-led company. The ideal candidate will live and breathe these principles:

• Integrity: Being honest in our practices and communications. 
• Responsibility: Always prioritising people and planet over profit.  
• Empathy: Working as one team and treating all people with respect.  
• Innovation: Continuously seeking better ways of working and growing.
• Growth & Wellbeing: Investing in personal development and fostering a healthy work-life balance. 

Indigo Luna is a place where your work matters and your wellbeing is valued. As part of our Bali team, you can expect:

• Work Environment: A supportive, creative office in Bali with a small, close-knit team.
• Team Culture: Collaborative, warm, and grounded — we take our work seriously, but not ourselves.
• Product Discount: Staff discount on all Indigo Luna products,
• Growth: Opportunity to grow with a brand that is expanding its local and global presence.
• Training: Ongoing training in customer service tools (Gorgias, Shopify) and brand knowledge.
• Purpose: Be part of a brand committed to sustainability, ethical production, and mindful living.

• Please send your CV and a short cover letter (in English) to Rosa at careers@indigoluna.store. In your one-page cover letter, tell us a little about yourself and why this role interests you. We value personality and fit as much as experience. If you care about people and want to be part of something meaningful, we encourage you to apply.

As our eCommerce Assistant, you’ll support the performance, functionality and optimisation of Indigo Luna’s online store across multiple markets.

Shopify Operations & Integrations

• Independently manage and troubleshoot key eCommerce integrations including Loop Returns, StarShippit and Stocky.
• Conduct weekly QA audits across desktop and mobile to ensure seamless functionality (checkout, shipping logic, discount codes, bundles, payment gateways).
• Monitor site speed, app performance and backend efficiency, flagging and resolvingissues proactively.
• Assist with implementation and testing of new Shopify apps that support CRO, merchandising or operational improvements.
• Maintain accurate backend settings including taxes, shipping zones, currencies and regional configurations.

Website Merchandising, UX & CRO

• Support updates in Shopify Theme Editor including homepage, landing pages, PDP templates and collection layouts.
• Upload and manage campaign assets in alignment with the marketing calendar.
• Execute product merchandising strategy across collections (reordering, tagging, cross-sells and recommendations).
• Implement navigation updates, filtering improvements and on-site UX enhancements.
• Assist with A/B testing initiatives and conversion rate optimisation strategies.
• Maintain blog posts, evergreen content pages and educational storytelling sections of the website.

Product Launches & Catalogue Management

• Create and configure new products across multiple store instances, ensuring accurate tagging, metafields, collections and pricing.
• Optimise PDPs including SEO titles, meta descriptions, alt text and URL structures.
• Coordinate inventory accuracy with Operations and ensure stock syncing is correct across systems.
• Execute backend builds for new collections, bundles, or limited releases.
• Conduct full pre-launch QA checks to ensure flawless go-live execution.

CRM & Email Marketing (Klaviyo)

• Independently manage Klaviyo daily operations including list hygiene, segmentation and suppression management.
• Build, monitor and optimise key automated flows (Welcome, Abandoned Cart, Post-Purchase, Winback, Browse Abandonment).
• Coordinate campaign builds with the Graphic Designer including testing, scheduling and QA.
• Implement A/B testing across subject lines, send times and content blocks to improve performance metrics.
• Monitor retention KPIs including open rate, CTR, revenue per recipient and customer lifetime value.
• Ensure compliance with global data regulations and best practice consent management.

Reporting & Performance Insights

• Assist in compiling Weekly & Monthly eCommerce reports including revenue, CVR, AOV, retention and campaign results.
• Pull insights on product performance, sell-through rates and repeat purchase behaviour.
• Track subscriber growth, database health and segmentation performance.
• Identify actionable insights and opportunities to support growth initiatives.

• 1–3 years’ experience in eCommerce, digital marketing or Shopify management.
• Strong working knowledge of Shopify (Shopify Plus experience preferred).
• Highly detail-oriented with strong QA and troubleshooting capability.
• Comfortable working with data and performance metrics.
• Organised, proactive and capable of managing multiple moving parts simultaneously.
• Familiar with Klaviyo flows, segmentation and campaign builds.
• Basic understanding of CRO, UX principles and SEO best practice.
• Experience with Loop, StarShippit or Stocky is advantageous.
• Deeply aligned with Indigo Luna’s values, tone and intentional approach to growth.

• Join a warm, thoughtful team committed to conscious creation and mindful growth. 
• Work with a brand that values integrity, artistry, femininity and emotional connection.
• Opportunity to develop deep expertise in Shopify growth and retention marketing.
• Flexible work environment.
• Play a key role in scaling a global, purpose-driven fashion brand.

About The Brand:

• At Indigo Luna, our foundation is Connection—to our community, to the Earth, and to the  self. We are a place where women feel inspired, seen, and understood, and can reconnect  with nature and their own right to be soft and live fully. We believe in intention over volume. In connection over transaction. If that sounds like the kind of place you want to be, we would love to hear from you.

Our Mission:

• Indigo Luna creates sustainable fashion that honours and empowers the diverse female  form. We craft timeless designs with intention and care, using eco-friendly materials and  ethical production practices. Our philosophy, "Buy Less, Choose Well, Make it Last,"  underpins our slow fashion approach. 

We are a values-led company. The ideal candidate will live and breathe these principles:

• Integrity: Being honest in our practices and communications. 
• Responsibility: Always prioritising people and planet over profit.  
• Empathy: Working as one team and treating all people with respect.  
• Innovation: Continuously seeking better ways of working and growing.
• Growth & Wellbeing: Investing in personal development and fostering a healthy work-life balance. 

Indigo Luna is a place where your work matters and your wellbeing is valued. As part of our Bali team, you can expect:

• Work Environment: A supportive, creative office in Bali with a small, close-knit team.
• Team Culture: Collaborative, warm, and grounded — we take our work seriously, but not ourselves.
• Product Discount: Staff discount on all Indigo Luna products,
• Growth: Opportunity to grow with a brand that is expanding its local and global presence.
• Training: Ongoing training in customer service tools (Gorgias, Shopify) and brand knowledge.
• Purpose: Be part of a brand committed to sustainability, ethical production, and mindful living.

• If this role excites you, we’d love to hear about your Shopify experience, Klaviyo knowledge, and examples of websites or flows you’ve worked on. Apply now and help us refine and elevate the Indigo Luna online experience.