Choose your gift card
Where can I use the Gift Card?
E-Gift vouchers can be used for online purchases on our website and in-store at our HQ.
Can I use my gift card multiple times?
Yes. Vouchers hold a balance, which can be spent over more than one order.
How do I check my balance?
You just need to click on the orignial link sent to your email. This will show your remaining balance.
If you have deleted the email by accident, please contact our support team to request it to be re-sent.
Do gift cards have an expiration date?
No. Our gift cards do not have an expiration date.
When will a scheduled Gift Card be delivered?
When purchasing or issuing a new gift card, scheduling the date as today means the email will be sent immediately. When selecting a date in the future, it will be delivered on that date at 9am (GMT+11).
Can I use a discount code to purchase a gift card?
No. Discounts cannot be used to purchase gift cards.
Can I buy products in clearance?
Yes. You can buy any product you wish on our website or in our stores.
Why did I not receive an email with the gift card?
You will receive an order confirmation email.
Whoever you made the recipient will receive their code via the email provided on the date scheduled.
The gift recipient's email address may be wrong or misspelled.
If this is the case, please contact our support team here and let us know the correct email. We will change the email address and resend it.
I have lost or deleted by accident my E-gift voucher